Full Service Agreement

Complete Parts & Labor, On-Site and/or Carry-In Service prepaid to establish your Printer Service budget. Agreement pricing is dependent upon volume and hardware mix. Preventative maintenance is provided to keep you up and running. Equipment Condition Analysis is provided on all equipment under coverage.

• Response within 6 Business Hours
• Cost per unit as Negotiated
• Service Availability: 8:30AM - 5:00PM business days
• Payment: Monthly, Quarterly or Annually

Time & Materials Service Agreement

Service is provided on an on-call basis and billed to a purchase order with pre-established, approved pricing.

• Response within 8 Business Hours
• Cost Per unit as Negotiated
• Service Availability: 8:30AM-5:00PM business days
• Warranty: 90 Days Parts & Labor
• Payment: Net 30 Days

Time & Materials On-Site or Carry-In Service

Call us to come On-Site, bring your printer in-shop, or have us pick-it up. You will be billed only for the time spent on your equipment and the parts we use. Service is provided on an on-call basis and billed to a purchase order with pre-established, approved pricing.

• Response by Next Business Day
• Warranty: 90 Days Parts & Labor
• Payment: Per Service Call

Preventative Maintenance Service

Customers who wish to commit to a prepaid block of service hours are automatically elevated to Contract Priority Status and are eligible for the following services.

• Response as Scheduled
• Service Availability as Scheduled
• Payment: Per Maintenance Call