The procurement process is supported by our team of Client Support Specialists (CSS) who are accountable for managing your procurement activity. The CSS will work with you and your assigned Account Manager to understand your organization's unique products and procedural requirements. The CSS is responsible for handling all aspects of order processing, tracking, reporting, quoting and product research. It is the responsibility of the CSS to ensure that all orders are placed and tracked accurately, and that you are made aware of backordered product as well as alternative solutions.
Graymar has forged strategic relationships with many
of the best in class software publishers and hardware manufactures.
We offer procurement services and life cycle management for both
hardware and software products to streamline the purchasing process
and enable our clients to maximize their investments.
With over 20 years of experience translating business
requirements into technology solutions. Working with our
clients we prepare, plan, design, implement, operate and optimize
business solutions. Graymar is a provider of both IT products and
services to a wide range of customers.
Graymar Direct provides complete, real-time access to our products and services - anywhere and anytime right from your desktop. For large customers, Graymar Direct may be integrated with your existing ERP application providing a completely streamlined purchasing process.
Using Graymar Direct your users can browse through our complete catalog of over 400,000 products. A search tool makes it easy to find what you're looking for. In addition, the catalog and site appearance can be customized for your particular technology environment. Graymar Direct also provides work flow management, helping to streamline the order approval process inside of your organization.